Terms of Service

Overview

These terms apply when you use the Skyline Asia Travel website, submit a travel inquiry, request a quote, communicate with us, or book travel services arranged through us. By using this website or continuing with a quote, you agree to use our services honestly and to provide accurate information.

Travel Inquiries

Submitting an inquiry does not confirm a booking. Skyline Asia Travel will review your details, check availability, and share a quote or proposal for your approval.

A booking is confirmed only when we confirm it in writing and any required deposit, balance, supplier approval, ticketing, reservation, or other confirmation step has been completed.

Pricing and Availability

Package prices, flight fares, hotel rates, tours, and inclusions are subject to availability and may change until your booking is confirmed in writing.

Quotes are prepared from the information available at the time they are shared. Taxes, exchange rates, baggage fees, resort fees, visa fees, local charges, peak-season supplements, supplier changes, or other third-party costs may affect the final amount. Unless a quote says otherwise, items not listed as included are excluded.

Payments and Invoices

Payment instructions are provided only after we have reviewed your request and shared a written quote, invoice, or booking instruction. Deposits, balances, payment deadlines, installment plans, and confirmation requirements will be stated in the quote or invoice shared with you.

Do not make payment to any account, number, or person that has not been confirmed through our official communication channel. Skyline Asia Travel will not be responsible for payments sent to impersonators, unverified accounts, or instructions not issued by us.

Third-Party Travel Suppliers

Flights, hotels, transfers, tours, attractions, insurance, visas, and other travel services may be provided by independent suppliers. Their own rules, schedules, availability, safety standards, change policies, cancellation policies, and refund policies may apply in addition to these terms.

Traveler Responsibilities

Travelers are responsible for valid passports, visas, health requirements, travel insurance decisions, and compliance with airline, immigration, and destination rules.

You are responsible for checking names, dates, routes, passport details, traveler counts, package inclusions, and all booking information before approval. Incorrect, incomplete, or late information may cause extra costs, denial of travel, supplier penalties, or cancellation.

Changes and Cancellations

Changes, cancellations, and refunds depend on supplier rules and the written terms shared with your quote or confirmed booking.

Some fares, hotel rates, tours, deposits, and promotional offers may be non-refundable, non-transferable, or subject to strict deadlines. Where a refund is available, supplier processing times, bank processing times, currency changes, and administrative charges may affect the amount and timing.

Travel Documents, Insurance, and Destination Rules

Travel rules can change before or during a trip. You are responsible for confirming passport validity, visa requirements, transit rules, health requirements, travel insurance, customs rules, entry restrictions, and any destination-specific obligations that apply to you.

We may share general guidance, but final responsibility for meeting travel requirements rests with each traveler.

Website Content

Website images, destination descriptions, package names, durations, and sample inclusions are provided for general planning information. Actual hotels, flights, transfers, tours, room types, routes, timings, and inclusions depend on the confirmed quote and supplier availability.

Acceptable Use

You must not misuse the website, submit false or harmful information, attempt to interfere with the website, copy content for misleading use, impersonate Skyline Asia Travel, or use our communication channels for spam, fraud, abuse, or unlawful activity.

Limits of Responsibility

We aim to provide careful planning and support, but travel can be affected by events outside our control, including supplier decisions, airline changes, weather, illness, strikes, government action, border rules, safety conditions, technical failures, or force majeure events. Our responsibility is limited to the travel services we directly arrange and the written terms of your confirmed booking.

Updates to These Terms

We may update these terms when our services, website, suppliers, or business process changes. The updated date at the top of this page shows when these terms were last revised.

Contact

For questions about these terms, contact us at info@skylineasiatravel.com.